Snow Sports Assistant

Ready to bring unforgettable experiences to life? At Parkdean Resorts, we’re all about creating amazing memories for our guests - and our Snow Sports Centre is a huge part of that. We’re looking for a Snowsports Instructor who’s energetic, customer-focused, and passionate about all things skiing and snowboarding.

As a Snowsports Instructor, you’ll help ensure every guest enjoys a safe, exciting, and memorable visit. You’ll support the delivery of our snowsports activities, including teaching ski and/or snowboard lessons, assist with equipment, and create a fun, friendly and welcoming environment for all ages and abilities.

You will require a valid level 1 snowsports instructor qualification for this role (BASI/Snowsports England/Snowsports Wales etc)

No qualification? No problem! Providing you are a high level skiier or snowboarder we will send you on an instructor qualification as part of your training for the role

What you will be doing...

• Teaching ski and/or snowboard lessons to a professional standard.
• Supporting guests with equipment hire, fittings, and returns - ensuring everything is safe, well-maintained, and ready to go.
• Providing clear safety guidance and helping guests understand activity rules and best practice.
• Taking part in, and sometimes leading snow sports sessions to deliver fun, safe, and engaging experiences.
• Delivering brilliant customer service and acting as a positive ambassador for the Snow Sports Centre.
• Handling guest enquiries and resolving issues professionally, escalating to the Snow Sports Centre Manager when needed.
• Carrying out dry slope maintenance tasks including mat repairs, leaf blowing, and basic lift upkeep.
• Assisting other park teams when required, such as supporting fisheries checks or bookings.
• Ensuring the safety of all guests and team members at all times.
• Keeping all guest areas clean, organised, and presentable.

About you...

• A passion for snow sports, with a high level of skiing or snowboarding experience
• A confident, enthusiastic approach and a genuine desire to give guests unforgettable experiences.
• The ability to work in a fast-paced environment and carry out physically demanding tasks.
• Excellent communication and people skills.
• Flexibility to work varied hours, including weekends, evenings, and bank holidays.

So, why Parkdean Resorts?

Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:

• The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
• You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.

Are we the right fit for you?

At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.

Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.

Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.

We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at Holly.Baldwin@parkdean-resorts.com.